Average Score (49 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

49 Ratings

5 Average

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  • Abigail C.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything was easy

  • Giacomazzi N.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    David Butterly was the service advisor who was assisting me and he did a fantastic job communicating with me throughout the service of my vehicle. I am not a car person, I know very basic car knowledge and he did a great job explaining what the technicians found so I could understand the issue and how it needed to be fixed.

  • Janusz W.08-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Felicia C.08-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Making an appointment was very simple. The service advisor, Nelson was very polite and communicative about my vehicle. He also checked on me when my Uber canceled the ride and reordered a new one with urgency.

  • Reynaldo A.08-05-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

  • John S.08-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Joseph S.08-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Nelson, the service agent was great.

  • Robert S.07-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    David Butterly was excellent and communicated really thoroughly.

  • Junior F.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Los empleados son cordiales y atenciosos , siempre disponibles, servicio rápido y preciso

  • Isaac R.07-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025