TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (84 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
David my service writer was wonderful. The only problem I had was with UBER. It had nothing to do with David. Uber keep sending the driver to the wrong address to pick me up. It took 3 times for them to pick me up. The driver did not speak English and half way during the ride I realize he was taking me to the wrong place. It was a nightmare trying to get him to understand. I watched David key everything into the Uber website and it was correct. It was all UBER's faulty. The check out staff was also great and very friendly. The next time my car needs anything, I will definitely be back
TYPE:ServiceMODEL:TiguanYEAR:2022
The service was excellent, and David was incredibly helpful with everything.
TYPE:ServiceMODEL:GolfYEAR:2018
David Butterly is just incredible !! David took all my information and found that my car was under warranty . He is extremely knowledgeable,very friendly, courteous, prompt and kept me up to date as to how my car was coming along !! Everybody should be like Mr. David Butterly !! He put me at ease right away !! Also, David Lovely !! Another great fellow !! They are truly big assets for Gunther Volkswagen !!
TYPE:ServiceMODEL:TaosYEAR:2022
Nelson was awesome .Thank you for the great customer service
TYPE:ServiceMODEL:JettaYEAR:2019
The service was great. Everyone was really friendly and helpful. The person who took care of me and my car was incredibly helpful and knowledgeable and made sure to update me as soon as my car was ready.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2018
Extremely friendly, efficient and effective service.
TYPE:ServiceMODEL:TaosYEAR:2024
Service and service representative were excellent. Pick-up and drop off areas were blocked by another car so not very convenient. Exiting car in those areas had very limited space.