Average Score (84 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

84 Ratings

5 Average

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  • Stavroula A.07-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Nelson R is literally the sweetest person. He gave me details on my warranty and he has done my last two appointments. I would prefer him to be the person that helps me with my car each time I go.

  • Rafael S.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Mr. David , the service manager a very professional.

  • Ivan C.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Lionel L.07-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Satisfaction with service rendered.

  • Renee B.07-07-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    I have to admit I was a little nervous dealing with new people. I only dealt with VW Pompano/Vista. It was an overall excellent experience. Many thanks to both David’s that work in the service division. The recall update on my ID buzz didn’t take as long as Some of the horror stories I’ve read about online. Again excellent service!

  • Ivan R.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Selena G.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Mark L.07-05-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Last minute appointment was accommodated prior to the Holiday. David Butterly was great. Records need to be coordinated with all VW dealerships.

  • Kenneth S.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mary C.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I recently took my vehicle to the Volkswagen dealership for repairs, and I’m very pleased with the service I received. From the moment I arrived, the staff was friendly, professional, and attentive. They kept me updated throughout the process and explained everything clearly so I knew exactly what to expect. The repair was done in a timely manner, and my vehicle is now running perfectly. I truly appreciate the excellent customer service and quality work. I would definitely recommend this dealership to anyone needing service or repairs on their Volkswagen.